Freelance UX/UI and testing services

Testing & Consulting

Need a fresh pair of eyes? I can help you identify and fix usability and accessibility problems, all the way from wireframes to prototypes to production.

Expert usability reviews

An expert usability review is a good alternative to testing with real users when you need quick results on a limited budget. I can review your website or application for usability problems and opportunities, measuring it against the latest design standards and best practice. I'll highlight both the weaknesses and the strengths, and prioritise the problems so that you know where to focus your efforts.

Usability testing with real users

While an expert review can reveal many issues, there's no substitute for testing the usability of your website or application with real people. I offer a fully remote testing service, with screen and voice recordings of test participants as they use your site or app in their natural environment—at home, at work or on the move. After analysing the results of each session, I'll provide you with a detailed report of my observations and recommendations.

Accessibility audits

Accessibility is about making sure websites can be used by people of all abilities, including elderly and disabled people. In the UK and other countries, access to digital services is a legal requirement, just like access to physical services like shops, restaurants, and transport. Using a combination of manual evaluation and automated testing, I can audit your website against the worldwide WCAG 2.0 (ISO/IEC 40500) standard, measure your current level of conformance, and help you prioritise and fix any problems.

UX design

Starting from scratch? I can help with functional specifications, organising content into a logical structure and designing intuitive user journeys for even the most complex of processes.

Information Architecture

Information Architecture (IA) is the system and structure that we use to organise and label the content on a website or app. Good IA helps users find relevant information, quickly and easily. Using a range of collaborative techniques—including card sorting, tree testing and first-click testing—I can help you to eliminate redundant content, create logical structures, minimise bounce rates and maximise user satisfaction.

Interaction Design

While Information Architecture is focused on content, Interaction Design deals with tasks and processes. From product catalogues and checkouts to financial applications and content management systems, I can design efficient navigation systems, intuitive user journeys and robust interfaces that allow users to get things done.

UI design & development

From simple brochure websites to full ecommerce shops and complex applications, I can help you get online.

User Interface Design

I design user-centred, efficient and engaging interfaces that increase task completion, improve conversion rates and maximise customer loyalty. I can supply comprehensive style guides, high-fidelity mockups, interactive prototypes, or responsive templates ready for integration by your own developer.

Front end development and CMS integration

I can build responsive websites and applications that work beautifully on desktop, tablet and mobile devices. I build to the latest web standards and always optimise for performance, usability, accessibility and search engine rankings. I also have experience with the many of the popular content management systems and ecommerce platforms including Squarespace, WordPress, ExpressionEngine, Craft, and Shopify. I can help you choose the right product for your needs and integrate it seamlessly with your bespoke design.